Available anytime. Not monitored. Not medical care. When you need professional help

Where this website stops

When you need professional help

Crohns247 cannot tell you what a symptom means, whether it is safe, how urgent it is or what treatment to use.

If you think you may be experiencing a medical emergency

Call 911 in the United States or your local emergency number. Do not wait for an email reply, use a worksheet first or rely on this website to evaluate the situation.

Emergency services—not Crohns247—decide how to respond to an emergency call.

Concerning changes

Use a licensed professional’s contact plan.

For new, worsening, persistent or concerning symptoms, unexpected medication effects, or problems following a procedure, contact your established licensed care team promptly using the instructions they provided. If you cannot reach them and remain concerned, use an appropriate in-person professional service in your area.

Crohns247 does not decide whether a call, portal message, urgent-care visit or emergency evaluation is appropriate for you.

Routine preparation

Use the worksheets for organization—not decisions about safety.

If you are preparing for a scheduled appointment, an expected follow-up or a non-emergency care-team conversation, the Crohns247 tools can help you arrange your own information and questions.

Do not email medical concerns here

The Crohns247 inbox is not a care channel.

The site contact address is only for business inquiries, partnerships, corrections, accessibility requests, media and technical issues. It is not monitored for symptoms, medical advice or emergencies. Do not send diagnoses, medications, records, insurance information or other sensitive personal information.

Authoritative information

Where to learn more

External resources provide general education. Your licensed professionals provide individualized advice.